Careers
Collection specialist
Mumbai, Maharashtra
Job Description
We have an urgent requirement of collection specialists/agent (nos. 2) for our US based customer.
Job Description/Duties
-
Making collection calls and/or correspondence in a fast paced goal oriented collections department
-
Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos
-
Being accountable for reducing delinquency for assigned accounts
-
Developing and executing collection processes on past due accounts
-
Preparing collection files with supporting documentation on accounts, status reports of payments for the sales team and the management.
-
Documenting data regarding disputes in payments for the management and the sales team
-
Performing other assigned tasks and duties necessary to support the Accounts Receivable Department
-
Enlisting the efforts of sales and senior management when necessary to accelerate the collection process
-
Communicating & following up effectively with sales department regarding customer accounts on a timely basis
-
Establishing and maintaining effective and cooperative working relationships with dealers and sales
Knowledge/Experience/Skills
-
Bachelor’s degree in B.Com
-
4-6 years of experience in collection
-
NetSuite experience a plus
-
Prior experience working in an offshore KPO account a plus
-
Strength in building trusted relationship with customer and management
-
Willingness to take initiatives and take ownership of work
-
Proactively looking for solutions
-
Ability to plan, organize, and prioritize work
-
Strong English communication
Job Type: Full-time
System Administrator
Mumbai, Maharashtra
Job Description
Urgent opening for System Administrator
-
Maintenance and support of Windows and Linux server environment.
-
Maintain and monitor systems to ensure high availability to the business
-
Maintain IT procedures and documentation.
-
Provide support for all technologies managed by the team.
-
Monitor and respond to incidents and requests in the workflow management tool
-
Adhere to the change management policy
-
Work on an out of hours support to address business critical support issues
-
To contribute or otherwise assist as required by IT Management
Knowledge/Experience/Skills
-
Able to demonstrate ability to undertake the above responsibilities
-
Excellent written and communication skills
-
Willingness to assist others and learn new skills
-
Excellent customer service skills.
-
Able to work independently and as part of a team
-
Able to build good relationships at all levels , internally and externally
Job Type: Full-time
Job Description/Duties
Digital marketing executive
Mumbai, Maharashtra
Job Description
Urgent opening for Digital Marketing Executive
Job Description/Duties
-
Develop Search Engine Marketing (SEM) programs for a fast-growing startup
-
Responsibility for planning and budgetary control of all digital marketing
-
Set and meet key performance indicators for digital campaigns
-
Execute targeted paid search, Email marketing, PPC campaigns with a heavy emphasis on Facebook
-
Track data and analytics to measure ROI and effectiveness of campaigns
-
Execute website analysis using a variety of analytics tools including Google Analytics.
-
Tracking conversion rates and making improvements to the website
-
A/B test client and internal landing pages for optimal effectiveness
-
Ensure all products and campaigns are optimized for search
-
Analyze audience sentiment across social media network
-
Review new technologies and keep the company at the forefront of developments in digital marketing
Knowledge/Experience/Skills
-
Basic knowledge of Facebook ad targeting
-
Basic knowledge of website optimization,
-
a focus on landing page conversation and A/B testing
-
Basic knowledge of Google Analytics.
-
Prior experience in handling digital marketing is preferred
-
Excellent communication skills, both oral and written
-
Excellent interpersonal and presentation skill
-
Logical, analytical thinking skills
-
Knowledge of and ability to use various research tools
-
Organized and excellent interpersonal and writing skills
Job Type: Full-time